KABO Terms and Conditions

1. Introduction

Welcome to KABO. By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

2. Product Information

  • Ingredients: KABO is made with 70+ superfoods, nutrients, and plant-based ingredients. We are committed to quality and safety, and our products undergo rigorous testing, including verification by third-party NABL accredited laboratories when necessary.
  • Allergies: Although KABO is plant-based, it may contain or come into contact with allergens such as nuts, seeds, or gluten. Please check the ingredient list on our website and packaging carefully before consumption.
  • Usage: KABO products are intended to supplement a healthy diet and lifestyle. They are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before starting any new supplement, especially if you have any pre-existing conditions or are pregnant or nursing.

3. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by KABO. We reserve the right to refuse or cancel orders at our discretion.
  • Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. Taxes and shipping fees are inclusive of the MRP but in certain cases it will be added where applicable.
  • Payment: Payment is due at the time of order. We accept cards/UPI/Netbanking. Your payment information will be processed securely.

4. Shipping and Delivery

Shipping: We offer free shipping for all orders within India. We use reliable courier companies and/or Speed Post for delivery. While we strive to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation, KABO is not liable for any delays caused by the courier company, Speed Post, or any factors beyond our control.

Delivery Issues: In the unlikely event that delivery is not possible due to factors beyond our control, including poor courier services in the delivery area, inaccessibility of the delivery area, or force majeure events, we will inform you of such inability to deliver and cancel your order, followed by a complete refund.

5. Cancellations

Cancellation Fees: All cancellations are subject to a 10% deduction as transactional fees. For cancellations after dispatch, please refuse the order when delivery is attempted. Once our delivery partner updates the shipment status as “RTO (Return to Origin) initiated,” we will cancel your order and initiate the refund.

Refunds: Refunds will be processed and reflected in the same account from which payment was made within 5 to 7 business days.

6. Returns Policy

  • Packaging and Inspection: We ensure that all our shipments go through multiple levels of packaging and inspection before dispatch, minimizing the likelihood of damage.
  • Replacement Guarantee: In case of manufacturing defects or damage due to transportation, KABO offers a replacement guarantee for all products ordered online. If you are eligible for a replacement, you must notify us within 24 hours of delivery.
  • Proof of Damage: Before confirming an exchange, we require proof of the defect in the product in the form of photos and videos of the package and its contents, including the shipping label on the box and the invoice slip inside the box.
  • Refunds: If the returned product is out of stock, we will issue a refund. Refunds will be processed and reflected in the same account from which payment was made within 5 to 7 business days.

7. Currency Transactions

All transactions on the KABO website are processed in Indian Rupees (INR).

8. Processing Orders

Our business hours are 10 am to 6 pm Indian Standard Time (IST), Monday to Friday. If you need to contact us outside our business hours, please email us at Contact@kabo.co.in, and we will respond as soon as possible.

9. Intellectual Property

  • Trademarks: All trademarks, logos, and service marks displayed on the KABO website are the property of their respective owners. You may not use any trademark or logo without the prior written permission of KABO or the trademark owner.
  • Copyright: All content on the KABO website, including text, graphics, logos, images, and software, is the property of KABO or its content suppliers and is protected by international copyright laws.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms and Conditions shall be resolved in the courts of India.

11. Changes to Terms and Conditions

KABO reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or purchase of our products constitutes your acceptance of any changes.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at Contact@kabo.co.in.